SAA is a pile of pants. I urge you to travel using any one of the other domestic and international airlines.
Why is SAA crap? Well, here is a little saga:
We (Mandy+I) bought two return tickets to Durban. We booked in advance so we got a very good rate. Only, by choosing the good rate (which was only R80 better than using another airline) we apparently signed away any consumer rights:
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